So, what’s Afterpay Card?
We've made paying a better and easier experience for customers when they shop in-store.
Afterpay Card has replaced the barcode system of shopping in-store. It's a contactless Mastercard stored in a customer's Google Pay or Apple Wallet.
Everything your business needs to know about the change is detailed here, including what you need to do to allow your business to accept Afterpay Card (don't worry, it's not much!).
If you are an online business that accepts Apple Pay, the Afterpay Card will also work in your app and on your website. Click here for more information.
How it works for customers.
All they need to do is follow these simple steps.
Download the Afterpay mobile app
(if they don’t have it already).
Add Afterpay Card to their Google Pay or Apple Wallet.
Simply open the Afterpay app and click "Pay with the Afterpay Card" each time they want to purchase.
Tap your device terminal to pay.
A seamless, easier experience for your business.
A better experience for your customers.
Free new look visuals, installed on us.
Brand spanking new in-store assets have been designed to inform customers and staff of the new way to shop with Afterpay Card, and we’ll cover the cost of delivery and installation!
Keep an eye out for the installation team during business hours from 23 March onwards.
And don’t forget to remove any old signage to ensure a smooth transition.
Training and tips
We’ll provide you with new training materials to ensure your in-store team understands how to best utilise Afterpay through key moments in your sales journey. You and your team can complete our online training course, or attend one of our free webinars.
For help with any questions in regards to Afterpay in-store training, please do get in touch with the In-store Team at [email protected]. We are happy to assist!
Make sure your business is set up.
You would have received an email from us to set your business up for launch. If you can't find that email or need help completing it, please contact us on [email protected]
We're here to help
If you have questions about Afterpay Card and integrating it into your business, please check our Frequently Asked Questions, or please don’t hesitate to contact our Sales Team on [email protected]. We are here to make the transitions as smooth and seamless as possible.
In a nutshell, we are launching a new in-store product, the Afterpay Card, which will replace our current in-store barcode/QR code from March 2021.
For existing customers, the barcode system will continue to be supported within the app, in addition to the card feature, until July 2021. However, new Afterpay customers will only have the option to pay with the Afterpay Card when making purchases in-store and will not have access to the barcode. The QR code will be decommissioned in March 2021 when Afterpay Card launches.
The previous product involved the customer generating a Barcode/QR code in the Afterpay app, which your team then scanned via your POS system to create an Afterpay order for the customer.
The Afterpay Card is set up by the customer through the Afterpay app, stored in their Apple or GPay Wallet on their phone, and then tapped on your card payment terminal to create an Afterpay order for the customer.
This change will only affect merchants with an Afterpay in-store offering. We are not making any changes to our online product or settlement if you have an existing Afterpay checkout.
You will process and settle Afterpay transactions via your relationship with your Merchant Acquirer, the same way you process and settle other card payments.
If your online business supports Apple Pay checkout, customers will be able to use the Afterpay Card within Apple Pay to complete a purchase.
Customers will complete a one-time card set-up with or via the Afterpay app to create their Afterpay Card. For each purchase, the customer will open their Afterpay app to access their card, they can check their available Afterpay spending limit and then tap their phone on the card payment terminal to make their purchase. As a merchant, you will process the transaction as a card payment.
Afterpay Card will be launching on 23 March2021 in Australia. The barcode system will continue to be supported within the app for existing customers, in addition to the card feature, until July 2021. New Afterpay customers will only have the option to pay with the Afterpay Card when making purchases in-store, and will not have access to the barcode. QR code will be decommissioned in March2021 when Afterpay Card launches.
We will be rolling out updated staff training, visual merchandise and customer marketing materials to support the change.
We will need to collect two pieces of data per store location to enable your store to process the Afterpay Card. We'll provide a template via email within which we will need to collect your ‘merchant scheme name’ (this is the name that shows on customer bank statements when they make a card payment at your store) and your ‘acquirer merchant ID’ (this is a number allocated to each of your stores by your Merchant Acquirer and is typically found on your Acquirer statements).
Customers can use your Afterpay Card via Apple Pay online if they are an iOS customer and whilst purchasing from a merchant that offers Apple Pay on their native app or mobile website (Watch or Safari users on iPhone only). Customers cannot currently use the Afterpay Card via Apple Pay on a merchant's desktop site, nor on an Apple iPad device.